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Configure this URL as the webhook callback endpoint in your KYC provider account settings. This is a one-time setup, not per customer. When the customer completes verification, your provider calls this endpoint. the platform reads the reference you embedded in the verification session and uses it to locate the correct customer record and close the outstanding KYC rule.

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Behaviour

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Requirements

The webhook payload must echo back the reference UUID returned by the Initiate External KYC Provider endpoint, in the external reference field your provider uses for correlation IDs. Without it, the result cannot be matched to a customer and will be rejected.