> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fincode.technology/llms.txt
> Use this file to discover all available pages before exploring further.

# Initiate Compliance Action

> Triggers a specific pending KYC compliance action for a customer and returns the data needed to complete it.

Call this endpoint once for each outstanding requirement returned by the [Awaiting Compliance Requirements](/api/ciam/awaiting-compliance-requirements) endpoint.

Initiating an action causes RemitJunction to begin processing it on our side. Depending on the action type, this may:

* Send a verification email to the customer (email verification)
* Send an OTP to the customer's phone (phone number verification)
* Return verification session details (eKYC)

The `customer-kyc-record-id` in the path is the ID of the specific compliance record returned in the awaiting requirements list. Call this endpoint once per action, not once for all actions.